Empowering Excellence
Voice, Data & IT

Managed Service Provider delivering innovative, reliable and cost-effective end-to-end Voice, Data & IT Solutions. Our comprehensive services empower customers to achieve their goals seamlessly.

Secure, reliable systems
increase productivity

With over 25 years of experience in the IT industry Mercury Maynard are passionate about delivering solutions to your IT challenges. We adopt a proactive approach, searching out and preventing problems before they occur so that your business can run efficiently. Mercury Maynard’s mission is to create a business environment in which IT systems work smoothly in the background so that you can remain focused and work productively.

IT Support

Resolve a one-off issue, an urgent problem, project assistance or ongoing problem-solving.

Cloud Services

Proactive management and monitoring of your IT to take a weight off your mind.

Networks

Delivering connectivity and data requirements for present and future needs.

Cyber Security

Comprehensive security plans to help protect your business from potential threats.

IT Advisory

Get IT problems sorted quickly with a trusted team of experts.

Essex based IT Support

About Mercury Maynard

With over 25 years of experience in the IT industry Mercury Maynard are passionate about delivering solutions to your IT challenges. We adopt a proactive approach, searching out and preventing problems before they occur so that your business can run efficiently. Mercury Maynard’s mission is to create a business environment in which IT systems work smoothly in the background so that you can remain focused and work productively.

Our Customers

Why customers chose IT Support and Mercury Maynard.

"Everything runs off the IT system and if any part of that fails the repercussions are vast. We’ve grown very very quickly and Mercury Maynard are always accessible.

That was a key decision when we chose to use them. Moving to Mercury Maynard was seamless. We have huge faith in their ability."

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“It’s the confidence that everything’s fine, that someone’s keeping an eye on the service, keeping an eye on any security issues.”

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“Mercury Maynard are quick and responsive to resolve the issues. We have built and excellent relationship with the team and want that to continue.”

Case Study

“Fast and efficient response to queries and patient if the queries are repeated!”

Case Study

“It works so we haven’t needed you! System set up nearly 3 years ago and still going strong. Think we’ve called once for technical help in that time…bloody good going I reckon. Thank you!”

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"Mercury Maynard were integral with the migration of our cloud-based product. They made the process seamless and are always available as a sounding board."

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'Great!'

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Our Process

At Mercury Maynard we operate a step-by-step process to provide the most effective and efficient services possible to our clients.

1

Understanding your needs

The first step is to understand your specific IT support needs. This includes identifying the size of your business, the type of IT infrastructure you have, and the areas where you need support. This step helps the us to develop a tailored solution that meets your specific needs.

2

What we can offer

After understanding your needs, we will offer a range of services that can include network setup and maintenance, cybersecurity, cloud services, software installation, and hardware maintenance. They will also provide an estimate of the costs associated with these services.

3

Delivering our services

Once services are agreed upon, we begin. We will install and set up new software, maintain and update hardware and software, provide network security, and other services as agreed upon.

4

Keeping you up to date

Throughout the service delivery we will keep you up to date on progress and any changes that need to be resolved. Providing regular reports on the status of your IT systems, including any issues that have been solved, and any potential problems that may need attention in the future. We will also provide regular updates on new technology or services that may be of benefit to your business.

Frequently Asked Questions

Tailored Solutions for Your Unique Business Needs

We realise that every business is unique and that not all businesses will be suited to all-inclusive packages. This is why we offer a range of flexible options that align with your specific objectives.